Managing Diversity in the Workplace

Managing workplace diversity has always been a challenging task for organizations. The workforce of any MNC comprises people from different countries. Within these national origins, we can see much wider diversity in terms of languages, cultures, regional origins, religions, skills, genders, ages, personalities, education, and other variables.

Before we talk about how to manage workforce diversity, let me provide you a glimpse into what are the major pros and cons associated with it and why diversity management is crucial for the success of any business.

Benefits of workforce diversity

1. Enhancing creativity and ideation with diverse talent, unique solutions, and innovative recommendations.
2. Better decision making.
3. More opportunities and productive Performance.
4. Correcting human foibles.
5. More understanding of the diverse target markets.

Challenges of workforce diversity

1. Absence of cohesion among employees
2. Earning gaps in diverse workgroups.
3. Discrimination and lack of acceptance and respect.
4. Problems with language and communication.
5. The tendency to stick together with similar groups.

Why is diversity management crucial?

To embrace long-term success, organizations must take steps to manage the issues of diversity. It can be a difficult task as it requires consensus building among members. However if properly implemented, it’ll give great results. Diversity management helps to create a healthy work environment where the similarities and differences of the employees are valued. It’ll work as a catalyst in creating a sense of belongingness to the organization. In addition to greater work contribution, employees will also feel motivated to give their best in various business aspects.

7 Tips to effectively implement diversity management

1. Build effective communication strategies.

Communication plays a key role in successfully implementing diversity management in the workplace. Having clear and meaningful cross-cultural communication within and outside the organization is absolutely essential.

2. Stay away from making assumptions about employees.

It’s very important not to get carried away with prejudices. Assumptions are useful sometimes but it can influence the way we behave towards people. If not properly taken care of, a pre-set mind can do more harm than good.

3. Encourage employee participation in diverse groups.

It allows the employees to experience deeper connections and understand each other better. It also helps them to think out of the box and encourages teamwork.

4. Always document the policies and procedures.

Documentation of the policies and procedures eliminates the chances of any possible confusion and misunderstandings among employees.

5. Adopt a zero-tolerance policy.

It helps to manage employee behavior in the workplace and provides automatic disciplinary action for any violation of company policies.

6. Work on team building activities.

Team building activities are effective tools for motivating employees to work together, acknowledge strengths, and correct weaknesses. It brings people together, creates trust, and increases productivity.

7. Say YES to sensitivity training.

Sensitivity training helps the employees to understand their attitudes and behavior towards others. It motivates them to learn and respect. It helps the organization to develop cultural competency and significantly reduce workplace conflicts.